Returns & Exchanges
At Hello Sunflower, we want you to love every piece you wear. If your purchase isn't quite right, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Carefully place the unworn items with original tags still attached into their original packaging or a secure shipping mailer.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring no previous tracking codes are visible.
- 4.Ship and Track
Drop off your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.